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FAQs

Our Food

Tally’s Ranch is the most convenient and affordable way to feed your dog real, whole foods. We start with quality ingredients like grass-fed beef and human-grade vegetables, then gently freeze dry them to preserve maximum nutrition. Better yet, it's shelf-stable so you can easily scoop and serve (in easy portions) at mealtime and store it in the pantry, instead of taking up valuable space in your fridge or freezer. By shipping directly to you on a plan that meets your dog's specific needs, we can offer all this for an extremely competitive price. It’s a win for you and a win for your dog.
Tally’s Ranch offers the highest quality ingredients and a freeze-drying process that maintains their nutritional value and flavor. Unlike many competitors, we prepare our meals in a state-of-the-art human-grade facility to ensure the highest safety standards for your dog, and we use customized feeding plans to ensure your dog maintains a healthy weight while getting all the nutrients they need.
Yes, our recipes meet the nutritional guidelines set by the Association of American Feed Control Officials (AAFCO), ensuring they provide complete and balanced nutrition for dogs of all life stages.

Freeze-Dried Beef Recipe

Beef, Beef Liver, Steamed Barley, Flaxseed, Sweet Potatoes, Carrots, Beets, Kale, Green Beans, Nutritional Yeast, Sea Salt, Kelp, Cod Liver Oil, Mixed Tocopherols (Natural Preservative), Guava


Freeze-Dried Chicken Recipe

Chicken, Chicken Liver, Steamed Barley, Flaxseed, Sweet Potatoes, Carrots, Kale, Beets, Nutritional Yeast, Green Beans, Sea Salt, Kelp, Cod Liver Oil, Mixed Tocopherols (Natural Preservative), Vitamin E, Guava

Yes, our recipes include organ meats like beef and chicken liver because of their high nutritional content. These parts are rich in essential vitamins (like A and B12) and minerals (such as iron and copper) that support vision, immune health, and energy metabolism. Plus, dogs absolutely love the taste!
Nope! Tally’s Ranch recipes are free from artificial preservatives, ingredients, and colors. We focus on natural, high-quality ingredients for the best nutrition.
Our food is freeze-dried, which is different from raw frozen food. Freeze drying preserves the nutritional content and flavor of the quality ingredients in our recipes, while making it safe and convenient to store and serve.
Not currently, but we’re always working on new recipes to better serve dogs with different dietary needs. That said, whole grains like barley, which we include in our recipes, are an excellent source of fiber and nutrients for a complete and balanced canine diet.
Yes, many of our recipes include ingredients like flaxseed and kelp, which are natural sources of fiber to support healthy digestion. Our gentle freeze-drying method also maintains the nutritional integrity of our ingredients, boosting your dog's natural gut microbiome.
While our recipes are designed to be nutritionally complete and balanced for most dogs, we recommend consulting your veterinarian before making changes to your dog’s diet if they have specific health conditions like diabetes or kidney issues.
It’s best to store Tally’s Ranch food in a cool, dry place. Luckily for any ice cream lovers, it doesn't need to be stored in the freezer or fridge.
All of our recipes are made in the USA, in a state-of-the-art, human-grade facility that follows strict safety and quality standards.
While not all of our ingredients are certified organic, we prioritize using the highest-quality, responsibly sourced meats and vegetables to provide optimal nutrition for your dog.
Our food undergoes rigorous quality control processes, from sourcing premium ingredients to testing for safety at every stage of production. We meet or exceed AAFCO standards for complete and balanced nutrition.

Freeze-Dried Chicken Recipe

Crude Protein (min): 30%, 
Crude Fat (min): 19%, 
Crude Fiber (max): 5%, 
Crude Moisture (max): 8%

Freeze-Dried Beef Recipe

Crude Protein (min): 28%, 
Crude Fat (min): 21%, 
Crude Fiber (max): 5%, 
Crude Moisture (max): 8%

We don't include any artificial additives in our recipes, but thanks to the gentle freeze-drying process, Tally's Ranch maintains the natural antioxidants in each quality ingredient, which is better for your dog's health than supplements.
We don't include any artificial additives, but our recipes include a number of quality ingredients that provide natural sources of the vitamins and minerals your dog needs to build a softer, fuller coat and healthier skin.
Both the beef and chicken recipes have a calcium-to-phosphorus ratio of 1.2:1, which is within the ideal range for dogs (typically between 1:1 and 2:1).

Subscription Management

Our trial allows you to try Tally’s Ranch with your dog before moving to a regular shipment. We'll send you a smaller portion to help transition your dog and start seeing the amazing benefits of feeding real, whole foods. You can pause or cancel future shipments at any time.
The price for each plan is determined based on your dog’s nutritional requirements which is automaticaly calculated when you create your plan. To find out the cost for your dog, it only takes a minute to take the quiz and generate your plan!

Delivery schedules are set based on your dog's plan and their calorie requirements, but if can always pause, skip, or change your delivery schedule in your customer account.

A subscription makes it easy for you to always have the right amount of food on hand for your dog, without worrying about stocking up or running out. You can always manage your subscription by signing into your account.

Yes, you have full control over your subscription. You can pause or cancel your plan at any time through your customer account.

After signing up, you can manage and update your subscription details, including shipping dates, portion sizes, and recipes, through your account.

To change your next order date, you can follow this link or the below steps:

- Sign into your account

- Go to the "Orders" page for the pet you would like to update

- Click “Reschedule” on the order you would like to change

- Update the desired ship date

- Save your selections

It's easy: sign into your account, go to the plan you'd like to adjust, and hit "skip." If you need a hand, our team is happy to help. Just email us at [email protected].

To change your dog’s portions and how often we send you food, you can follow this link or the below steps:

- Sign into your account

- Go to the "Plans" page for the pet you would like to update

- Click “Edit” under the "Portions" section

- Select the desired daily portions

- Click save

All future orders will automatically update accordingly so you always have the right amount of food at the right time. If you are unsure of how much to feed your dog, please reach out to our team at [email protected].

To change your dog’s recipes, you can follow this link or the below steps:

- Sign into your account

- Go to the "Plans" page for the pet you would like to update

- Click “Edit” under the "Recipes" section

- Select your desired recipes

- Click save

If you already have an active account with at least one dog, adding another dog to your plan is easy. Just visit tallysranch.com/quiz and sign up with the same email at checkout.
If a payment issue arises, we’ll notify you via email and text right away. We’ll automatically retry billing within a few hours. If the issue persists, please contact our support team so we can help resolve it quickly and ensure your dog’s food arrives on time.

Feeding and Transitioning

It’s important to gradually transition your dog's diet so that their digestive system can smoothly adjust. In the beginning, start by mixing 25% of Tally’s Ranch in with 75% of your dog’s typical daily food. Gradually increase the amount over 7 to 10 days until your dog is on 100% Tally’s Ranch.
Yes, you can mix Tally’s Ranch with your dog’s current food. Just make sure that they are getting the correct number of calories to maintain a healthy weight and that any other food source is complete and balanced.
Yes, all of our recipes are complete & balanced for puppies, adults, and senior dogs!
Absolutely! Tally’s Ranch can be mixed with your dog’s current food or served as a treat. Just ensure that their overall diet is complete and balanced to meet their nutritional needs.
Generally, a transition isn’t necessary when changing between Tally’s Ranch recipes. However, if your dog has a sensitive stomach, a gradual transition is recommended.
You can, just be careful! A study found that 95% of home-cooked dog food recipes online lack at least one key nutrient. That's why we worked with vets to develop the Tally's Ranch recipes, all of which provide a complete and balanced diet.
Consult your veterinarian and review our ingredient lists for potential allergens. Our customer support team can also help you choose a recipe suitable for dogs with specific sensitivities.
Yes! Our freeze-dried food is easy to break into smaller pieces or rehydrate with water, making it suitable for dogs with dental challenges.

Shipping and Orders

We ship to all 50 states, including Alaska and Hawaii!
Delivery times vary based on your location. Typically, packages arrive within 1 to 3 days. We'll send you updates via email and SMS with your delivery status and tracking link.
Shipping is always free!
If you received incorrect items, contact our customer support team right away. We’ll resolve the issue and send the correct items promptly.

Customer Support

You can email us at [email protected] or text us at +1 (833) 436-9066. Our team is available Monday through Friday from 9 AM to 5 PM ET and will be happy to help with any questions or concerns.
We'd love to hear what you think. Contact our customer support team at [email protected] or find us on Instagram at @tallysranch to share your thoughts and help us improve.

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